Build for the future: Make the switch from physical stores to ecommerce
44%
increase in online shopping was registered during the pandemic, pointing out ecommerce acceleration
53%
increase in sales was seen by online grocery stores during the time of COVID-19
Eliminate the fear of security threats
Post-COVID, building an omnichannel retail business means envisioning a tech-savvy, customer-focused ecommerce future where shopping is seamless across various platforms.
In collaboration with eTail Asia, we convened leading retailers from the Asia-Pacific region
Accelerated digital adoption
Understand how the pandemic accelerated the adoption of online shopping as consumers turned to ecommerce for convenience and safety.
Contactless payments
Explore the significant surge of contactless and mobile payment methods as consumers preferred touchless transactions.
BOPIS and curbside pickup
Understand Omnichannel implementation to provide Buy Online, Pick Up In-Store (BOPIS), a safe and efficient shopping option.
 
3+ Speakers
Reynold D’Silva
Head of Data Marketing Innovation, GO-JEK
Leads innovative data-driven marketing strategies, optimizing campaigns and enhancing customer engagement.
A closer look at key ecommerce trends that emerged during the COVID-19 pandemic
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